This is the Life & Leadership weekly email from Pastor Troy Gramling.
It is amazing how experiences color perception. There are two companies that carry a trusted brand name, but a couple years ago, we had bad customer service with both of them. Now on numerous occasions, they had done the right thing. But this ONE time they didn't, and that ONE time colored everything. I wonder how many people we don't get second chances with? How many people have ONE bad experience at church and it ends up coloring their entire perspective? It may not be fair, but it is true. The fact that I may never walk into either of those companies again doesn't have eternal consequences but when people give up on the Church it could. This week, as you go about your normal routine in your usual environment, take time to ask, "What am I doing to make sure the experience I'm offering is getting colored with the best perception?"
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment